Follow What is the customer support number for PowerA? Contact us at 866-308-4031 Have more questions? Submit a request Comments HoneyBadger4 October 20, 2017 20:40 Good evening, I submitted two requests previously regarding malfunction of a product and damage cause to a controller. After following up some time later I received the recharger as promised. HoneyBadger4 October 20, 2017 20:41 However, a replacement Xbox controller was not delivered and no one is responding to my follow-up messages. This is the second time this has happened with regards to lost follow up.